How Lux Bio Therapy collects, uses, and protects your information.
Effective Date: April 3, 2026
Lux Bio Therapy ("we," "us," or "our") operates this website and provides wellness services at our physical location. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule an appointment, submit a form, or otherwise interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.
When you schedule an appointment, submit a contact form, or communicate with us, we may collect:
We collect this information only when you voluntarily provide it through our forms, scheduling system, or direct communications.
When you make a payment, your payment card information is processed securely through our third-party payment processor (such as Stripe). We do not store your full credit card number on our servers. Payment processing is subject to the payment processor's own terms and privacy policy.
We collect information from your communications with us, including emails, phone calls, text messages (SMS), and form submissions.
When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may use cookies or similar technologies to collect this information.
We use the information we collect to:
By providing your mobile phone number and agreeing to receive text messages from Lux Bio Therapy, you expressly consent to receive recurring text messages related to your appointments, treatment reminders, scheduling updates, and practice communications. These messages may be sent using an automated system.
Text messages from Lux Bio Therapy may include:
Message frequency varies depending on your appointment schedule and interactions with our practice. You may receive multiple messages per week during active treatment periods.
Message and data rates may apply depending on your mobile carrier and plan. Lux Bio Therapy is not responsible for any charges from your carrier related to text messages. Check with your carrier for details.
You may opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. You will no longer receive text messages from Lux Bio Therapy unless you opt in again.
For help with text messaging, reply HELP to any message or contact us at (725) 250-7524 or info@luxbiotherapy.com.
Consent to receive text messages is not a condition of purchasing any goods or services from Lux Bio Therapy. You may opt out at any time without affecting your ability to use our services.
Supported carriers include but are not limited to: AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and other major U.S. carriers. Carrier coverage and availability may vary.
Mobile information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
We do not share, sell, rent, or otherwise disclose your mobile phone number or SMS opt-in data to any third parties for their own marketing or promotional use. This includes but is not limited to sharing data with affiliates, partners, or data brokers.
We do not sell your personal information.
We may share your information with trusted service providers who assist us in operating our business, including:
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. While no method of transmission over the Internet is 100% secure, we take reasonable steps to safeguard your data.
Our website may use cookies and similar tracking technologies to collect basic analytics data, including page views, traffic sources, and user behavior patterns. This information helps us improve the user experience and understand how visitors interact with our site. You can control cookie settings through your browser preferences.
Lux Bio Therapy provides wellness services including body contouring, pain management, and skin rejuvenation. For the purposes of SMS and digital communications, Lux Bio Therapy does not transmit protected health information (PHI) via text message. All patient health records and protected health information are maintained within our clinical systems in accordance with applicable laws and regulations.
Text messages sent by Lux Bio Therapy are limited to appointment reminders, scheduling communications, and general practice updates. Patients should not send sensitive health information via text message. If you have questions about how your health information is protected, please contact our office directly.
If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to:
To exercise any of these rights, contact us using the information provided below.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
Lux Bio Therapy
2990 Sunridge Heights Parkway Suite 110
Henderson, Nevada
Phone: (725) 250-7524
Email: info@luxbiotherapy.com